Receptionist/ Administrative Assistant Person Specification


Skills and Abilities
Good interpersonal skills
A flexible and adaptable approach to work
Be able to work openly and effectively with a wide range of people
Excellent communication skills – verbal and written
A good level of IT Skills
Excellent organisational skills
A commitment to equal opportunities
Practical experience of using MS Office products, particularly Outlook, Excel and Word


Understanding the importance of confidentiality within this setting
Understand the importance of data protection


Ability to work as part of a team
Ability to work on your own initiative
Ability to prioritise workload effectively

Qualifications & Training

English Language GCSE grade ‘C’ or above
Maths GCSE grade ‘C’ or above


Experience of Data Input and Monitoring
An understanding of the impact of trauma
An understanding of Safeguarding issues
Experience of working with vulnerable clients
Experience of working within a confidential setting and handling confidential data
Experience of working for a charity 
ICT minimum level 2 (GCSE, NVQ or similar)
Business/Office Administration qualification
Full UK driving licence and own vehicle
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