This post is open to female applicants only. (Equality Act 2010, Schedule 9: Part1 ((1a))
Purpose of the role: To provide clients and visitors to the service with a warm and efficient welcome and to provide administrative support to the existing BSARCS team.
Location: Barnsley Town Centre
Hours: 37 per week 9am to 5.30pm Monday to Thursday, 9am to 5pm Friday
Salary: £18,198 per annum
Benefits: 25 days holiday plus bank holidays. 6% employer contribution pension is available
Key Responsibilities
- Ensuring that clients and visitors to our service are met with a warm, friendly and efficient service, maintaining confidentiality at all times
- Speaking with clients and partner agencies by telephone and taking referrals into the service
- Booking of appointments for counselling clients
- Working as part of a multi-disciplinary team within BSARCS, delivering high quality
- administrative support to other staff
- To undertake any other reasonable duties, training and meetings as deemed necessary by the Management Committee
Main Duties – this list is not exhaustive and other tasks may be required from time to time in line with the general responsibilities of this post:
- Cover of reception
- Answer incoming calls and forward accurate messages to the relevant practitioner
- Taking referrals from clients and partner agencies
- Booking appointments for clients with our counselling team
- Responding to email enquiries
- Input of information accurately on to a client management system
- Produce resources using Microsoft Word/Publisher/PowerPoint
- Provide administrative support to the team
- Provide practical support to the team, preparing for events, training and group sessions
- Inputting of data to spreadsheets
- Maintain office supplies, postage and other resources
- Issuing petty cash and maintaining accurate records relating to this
- Record incoming and outgoing post
- Carrying out regular health & safety checks using an existing framework
Working Guidelines
To work in an anti-oppressive way and in line with the organisation’s Equal Opportunities Policy.
Disclosure & Barring Certificate
Due to the nature of this work, the post is subject to an enhanced DBS check. Previous criminal convictions may not necessarily be a bar to this employment
Equal Opportunities Statement
BSARCS is continually striving to be an equal opportunities employer